Returns & Warranty

Remember that we're normal people too and we want you to have a good experience, the strict terms outlined here are just to cover our bases.

Return window

Unused parts in original packaging may be returned within 30 days of delivery. Contact us for a return authorisation before shipping anything back; returns received without one cannot be processed.

Condition requirements

To be refundable in this manner, a part must be uninstalled, unmarked, and complete with all supplied hardware and documentation.

A part that has been fitted to a vehicle cannot be returned unless it is defective.

Restocking

Up to a 15% restocking fee may apply to some items, it will be shown in the product page if that applies.

Return shipping

Return shipping is paid by the buyer unless the return is the result of our error or a defective part. Where we are at fault we cover shipping both ways.

Damaged or incorrect items

Inspect your order on arrival. Report shipping damage or an incorrect item within 7 days, with photographs of the packaging and the part. We will replace or refund at our discretion.

Warranty

Warranty on physical products is subject to change for each product, but in general warranty covers any defect that compromises the intended purpose of the part(s).

Warranty does not cover:

• Damage from improper installation.
• Operation beyond published limits.
• Intentional damage or misuse.
• Normal wear and tear.

Non-returnable

• Installed parts.
• Custom or made-to-order (one off) items.
• Items returned without a return authorisation.